Pollen

Summary

Goal: view the most relevant metrics of the system and business.

Yesterday
Today so far
4 May → now
Last 6 days
Swapping Sessions
Total Swapping SessionsiCount of swapping sessions in the period
Sessions / user with swapsiSwapping sessions ÷ users with ≥1 swap in the period
Avg. swaps per sessioniAverage number of swaps within a swapping session
Completed / attempted sessionsiSessions where all swaps completed ÷ total sessions attempted
Swaps
Completed swapsiCount of battery swaps
Swaps / user with swapsiCompleted swaps ÷ users with ≥1 swap in the period
Swaps / siteiCompleted swaps / active sites
Completed / attempted swapsiCompleted swaps ÷ total attempted swaps
Users
Active usersiCalculated as users that had a least 1 swap and have not churned. Activation date = date of first swap
Active clientsiNumber of clients that had active users in the period
Users with swapsiUnique users with ≥1 swap
Clients with swapsiUnique clients with ≥1 swap
Experience
Avg. SoC at swap iniAverage state of charge of returned battery
P95 SoC at swap ini95th percentile state of charge of returned battery — the top 5% of batteries returned
Avg. SoC at swap outiAverage state of charge of dispensed battery
P5 SoC at swap outi5th percentile state of charge of dispensed battery — the worst 5% of swap-outs
Battery Supply
Rack-to-Road RatioiBatteries in station slots ÷ batteries in vehicle docks
Batteries on NetworkiTotal batteries deployed: rack (slots) + road (vehicle docks)
Cycles per BatteryiSum of latest cycle count across all network batteries ÷ batteries on network
Swaps per BatteryiTotal completed swaps (all time) ÷ batteries on network
Infrastructure
Active SlotsiCount of active slots at the end of the period
Active StationsiCount of active stations at the end of the period
Active SitesiCount of active sites at the end of the period
All times UTC · Daily view · Source: Metabase cards #109, #110, #111, #112 (Swapping Sessions) · #66, #83, #69, #113 (Swaps) · #74, #75, #76, #77 (Users) · #79, #91, #78, #90 (Experience) · #84, #85, #86, #87 (Battery Supply) · #82, #81, #80 (Infrastructure)